Refund Policy

Last updated: April 14, 2026

How to request a refund

Send an email to [email protected] from the same email address you used to purchase. Include:

• Your purchase email (so we can find the order)
• Optionally, a short note on why — this helps us improve the product, but it's not required

We'll confirm the refund and process it within 3 business days. Refunds are issued through Stripe back to your original payment method; depending on your bank, it may take an additional 5–10 business days to appear on your statement.

What's eligible

• Any purchase of CrushWatch, regardless of whether you downloaded or installed the plugin.
• Requests made within 14 calendar days of the purchase timestamp on your receipt.

What's not eligible

• Requests made after the 14-day window.
• Cases where we've identified fraud, chargeback abuse, or attempts to resell / redistribute the plugin.
• Your Claude Pro subscription — that's a separate product from Anthropic, billed by them, and governed by Anthropic's terms. Contact Anthropic for Claude-related refunds.

Chargebacks

If something goes wrong, please email us first — we'd much rather fix it or refund you directly than deal with a bank dispute. Chargebacks filed without first contacting us may be disputed using our records of delivery (email sent, download link issued).

Questions

For anything else: [email protected].